GOALS

• Provide to the sales force and customers a true-to-life demonstration of the correct use and operation of the orange juice vending machine
• Reduce the complexity of the technical instruction manual
• Simplify the replacement and maintenance of machine components

PAIN POINTS

• To avoid cable constraints that can limit interactions within the virtual environment and user movement in space, it was necessary to adapt the VR experience to the Oculus Quest visor;
• Providing a smooth and usable Virtual Reality experience with the less cumbersome Oculus Quest visor required optimising the 3D model of the Orange Genius machine.

SOLUTION

• Development of VR experience on a continuous white background
• Creation of 3D model of vending machine and its components
• Use of Oculus Quest Virtual Reality viewer

RESULTS

• Thousands of customers around the world have experienced VR training
• Ease of use of the technical manual of the Orange Genius machine
• Enhanced customer service processes