GOALS

• Support technicians in the assembly and installation of beverage dispensing systems
• Increase turnaround times and enhance workforce performance
• Accurately reproduce beverage dispensing system components

PAIN POINTS

• Downtime translates into high costs
• The high level of specialisation required reduces the response time of the less experienced workforce
• Human errors affect productivity and service quality

SOLUTION

• Digitization of installation and maintenance manuals
• Creation of 3D models of product components
• Contextual overlay of AR instructions in the technicians' field of view
• Use of the latest generation AR viewer

RESULTS

• Reduction of errors by an average of 30%.
• Reduced costs through scheduled replacement of worn components
• Increased response and production times for technicians by 25%